Serving the Eastern Townships English-speaking Community since 1979.
Complaints
CAAP-E
Centre d'assistance et d'accompagnement aux plaintes de l'Estrie
(819) 823-2047 or 1-877-767-2227 (toll free)
Assists persons dissatisfied with Health and Social Services in filing a complaint in English.
Government Agencies
Autorité des marchés financiers
Web: www.lautorite.qc.ca
Consumer protection for financial transactions.
Office de la protection du consommateur(OPC)
Web: www.opc.gouv.qc.ca
Ensures that consumer rights are recognized and respected.
Phonebusters
The Canadian Anti-fraud Call Centre
Toll free: 1-888-495-8501
E-mail: info@phonebusters.com
Web: www.phonebusters.com
It's not always easy to spot phone scams, and new ones are invented every day. If you suspect that you may be a target of fraud, don't be embarrassed - you're not alone. If you want to report a fraud, or if you need more information, contact PhoneBusters. Before discarding them, remember to rip up any offers you may receive in the mail for new credit cards or financial services . Do not give any personal information such as your social insurance number or bank account information to unsolicited callers or companies.